Say aloha to ‘Ohana Rewards where you can earn your way to free drinks, exclusive offers, and so much more. Be the first to know about menu offers, enjoy specialized promotions, and earn two Lei (points) per every dollar spent at your favorite participating Bad Ass Coffee of Hawaii location.
Select your favorite drink, customize your order with a "kick", and pay or scan with digital wallet.
At participating locations, select take out, curbside, or drive-thru. Contactless options vary by location.
Earn Lei on every purchase and enjoy free drinks, exclusive offers, and more.
If you are an existing ‘Ohana Rewards member, here’s what you need to know about the new app and online ordering system. Be sure to reset your ‘Ohana Rewards account password via an email sent to you on January 22 to experience our updated program. All loyalty information, including Lei and gift card balances have been transferred, so there’s no need to create a new loyalty account.
Yes, our ‘Ohana Rewards Loyalty Program remains unchanged. You will still earn 2 Lei for every $1 spent and new members will still receive $5 off and 89 Lei on their second purchase. Lei redemption rates (e.g., 100 Lei = $1 off) remain the same.
To use a reward in-store, you must first “reward yourself”. You can do this in the mobile app or in the Bad Ass Coffee of Hawaii Member Portal (My Guest Account). Once you’ve redeemed a reward, scan your QR code or share your phone number with the barista and place your order for the reward you redeemed.
Mobile App:
Bad Ass Coffee of Hawaii Member Portal (My Guest Account):
Lei are points that you can earn as an ‘Ohana Rewards member. Lei may be redeemed for special offers like free drinks, exclusive discounts, and more. As an ‘Ohana Rewards member, you will earn 2 Lei for every $1 spent.
No, you can join ‘Ohana Rewards without downloading the app. Sign up here and use your mobile browser to order online and earn Lei. Provide your phone number in-store to earn Lei.
No, Lei do not expire.
Online: You may view your available ‘Ohana Rewards offers in Bad Ass Coffee of Hawaii Member Portal (My Guest Account) online or in your mobile app on the Redeem screen.
In store: Scan the QR code on the home screen of the app or give your phone number to the barista.
Lei may take up to 24 hours to appear in your account. If you don’t see them, ensure you scanned the app in-store, provided your phone number in-store, or were signed in during app or online ordering.
No problem! Scan the QR code on your receipt in the “Forgot to Scan?” section of the app. Then select “submit”. Please ignore the “enter the code value” field. For assistance, contact ohanarewards@badasscoffee.com.
Contact customer support at ohanarewards@badasscoffee.com for assistance.
No, only one reward can be used per transaction. Mahalo for your understanding.
No, Lei cannot be earned for purchases on badasscoffeestore.com.
Physical gift cards: Available at participating locations.
Digital gift cards: Online (Purchase Egift Cards for Bad Ass Coffee of Hawaii) or via the app.
Gift cards can be used at participating locations:
No, gift cards purchased in-store or via the app cannot be used on badasscoffeestore.com. For online store gift cards, visit the website directly.
Call the store upon arrival, give them your car’s make and model, and let them know you are there for a curbside order.
7347 S. Revere Parkway
Building A, Suite A
Centennial CO 80112
Customer Care: 888.473.3959
customercare@badasscoffee.com
Franchise Sales: 833.205.2224
Corporate Directory: 888.422.3277
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