Lei are points that you can earn as an ‘Ohana Rewards member. Lei may be redeemed for special offers like free drinks, exclusive discounts, and more. As an ‘Ohana Rewards member, you will earn 2 Lei for every $1 spent.
Online or via the app: Log into your account before ordering.
In-store: Scan your digital ‘Ohana Rewards QR code or provide your associated phone number.
No, you can join ‘Ohana Rewards without downloading the app. Sign up here and use your mobile browser to order online and earn Lei. Provide your phone number in-store to earn Lei.
No, Lei do not expire.
Online: You may view your available ‘Ohana Rewards offers in Bad Ass Coffee of Hawaii Member Portal (My Guest Account) online or in your mobile app on the Redeem screen.
In store: Scan the QR code on the home screen of the app or give your phone number to the barista.
Lei may take up to 24 hours to appear in your account. If you don’t see them, ensure you scanned the app in-store, provided your phone number in-store, or were signed in during app or online ordering.
No problem! Scan the QR code on your receipt in the “Forgot to Scan?” section of the app. Then select “submit”. Please ignore the “enter the code value” field. For assistance, contact ohanarewards@badasscoffee.com.
Contact customer support at ohanarewards@badasscoffee.com for assistance.
No, only one reward can be used per transaction. Mahalo for your understanding.
No, Lei cannot be earned for purchases on badasscoffee.com.
Gift cards can be used at participating locations:
In-store: Swipe your card or scan the QR code for digital cards.
Online: Add the card to your rewards account, then select it as the payment method at checkout.
Physical cards: If your card has a reg. code, you may check your balance online (see helpful links below). If your card does not have a reg. code, please contact customer support at ohanarewards@badasscoffee.com for assistance. If you are in a store, the barista can look up your balance on the POS.
All cards: Balances are displayed in the app and on My Guest Account once added to your rewards account.
Call the store upon arrival, give them your car’s make and model, and let them know you are there for a curbside order.
